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Medical Arts · prototype

What’s next

Four steps, in order. Each one builds on the last.

  1. 1

    Discovery

    • Confirm the open questions below
    • athenahealth access and booking rules
    • Order sets list from Medical Arts
    • Brand handover from Asano Designs
  2. 2

    Phase 1 · Website and booking

    • New medicalartscare.com
    • Simple booking with live athenahealth availability
    • Specialty, doctor and location pages
    • Easy settings for staff
  3. 3

    Phase 2 · Intake and order sets

    • Mobile pre-visit intake into athenahealth
    • Suggested order sets from patient answers
    • Provider review: approve, edit, dismiss
  4. 4

    Phase 3 · Patient app

    • Branded app for reminders and visits
    • Nudges for ordered tests not yet booked
    • Results list

Open questions to confirm

These appear as “To confirm” pins on the screens.

B5Booking rules
Do some providers only see new or only returning patients, or only certain visit types at certain locations? Who sets and updates these rules?
B9“Patient portal”
When you say “patient portal”, do you mean athenahealth’s portal, a new Medical Arts portal, or both? Should returning patients sign in before booking?
B11When intake is completed
Should intake be done right after booking, a set number of days before the visit, or at check-in? What happens if it isn’t finished?
B14Who reviews order sets
Who reviews suggested order sets: only the treating provider, or can a nurse or medical assistant prepare them first for the provider to sign?
B19Our app vs athenahealth’s app
Should the later patient app be a Medical Arts-branded app, or should some features rely on athenahealth’s own patient app?

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Prototype by RaftLabs